At 789q, your personal data is treated with the same seriousness as your account balance. This policy explains exactly what information we collect, why we collect it, how it's protected and what rights you have as a player based in Pakistan. We've kept it in plain English so it's actually useful, not just a legal formality.
A plain-English overview before you dive into the full policy below
789q is an online gaming platform built specifically for players in Pakistan. We operate the website 789q.world and associated services that allow Pakistani players to engage in games including Teen Patti, Ludo, Roulette, Jackpot Slots, Crash Games and other gaming activities in PKR using local payment methods.
As the operator of the 789q platform, we are responsible for deciding how your personal information is collected and used — in data protection terminology, we are the "data controller" for the information you provide when using our services.
We take your privacy seriously. The decisions behind how we handle personal data at 789q are not made by an algorithm — they're made by people who understand what it means for Pakistani players to trust a platform with their name, mobile number and financial details. We aim to earn and maintain that trust through transparent, minimal and purposeful data handling.
789q collects personal information through several means — directly from you when you register or interact with the platform, automatically through your device and browser, and from third-party verification services used to confirm your identity.
Information You Provide Directly:
Information Collected Automatically:
Information from Third Parties:
789q uses the personal data it collects for the following purposes. We collect only what is necessary for each purpose and do not use your data for anything beyond what is described here without your explicit consent.
Account Management: To create and maintain your 789q account, authenticate your login, manage your PKR balance, process deposits and withdrawals, and provide customer support when you need it.
Identity Verification: To confirm that you are who you say you are, that you meet the minimum age requirement of 18, that your payment accounts belong to you and that your account is not being used for fraud or money laundering. This is a regulatory obligation we take seriously.
Game Delivery & Platform Operation: To power the games you play, record results accurately, calculate winnings, apply bonus terms and maintain the integrity and fairness of the platform for all 789q players.
Payment Processing: To process deposits from and withdrawals to your registered payment accounts. Your payment details are shared only with the payment processor handling the specific transaction and are never stored on 789q servers in plain form.
Fraud Prevention & Security: To detect and prevent fraudulent account activity, multiple-account abuse, bonus misuse, money laundering and any other activity that could harm the platform or its players.
Legal Compliance: To meet our obligations under applicable gaming regulations, financial crime prevention laws and any requests from lawfully authorised government or regulatory bodies.
Platform Improvement: To analyse how players use the platform in aggregate — which games are most popular, where players encounter difficulties, how deposit flows work — in order to improve the 789q experience. This analysis uses aggregated, anonymised data rather than individual player profiling.
Marketing Communications (with your consent): To send you promotional offers, bonus notifications and new game announcements via SMS or push notification. You can opt out at any time. See Section 12 for full details.
789q processes your personal data under the following legal bases:
789q does not sell your personal data. Full stop. We share personal information with third parties only where it is strictly necessary to operate the platform or comply with legal obligations. Every third party that receives your data from 789q is contractually required to handle it with equivalent protections and to use it only for the specific purpose for which it was shared.
Payment Processors: When you make a deposit or withdrawal, the relevant payment provider — Easypaisa, JazzCash, NayaPay, SadaPay, your bank or your card issuer — receives your payment details to process the transaction. 789q shares only what each provider requires for that specific transaction.
KYC & Identity Verification Services: When you submit identity documents, those documents are processed by a specialist KYC provider to confirm authenticity and check against regulatory databases. The result — verified or not — is shared back with 789q. The original documents are handled per the KYC provider's own data protection standards.
Fraud & AML Screening: Transaction data may be checked against fraud and anti-money-laundering screening databases. These checks are automated and generate a risk signal rather than sharing your full profile with any third party.
Law Enforcement & Regulatory Authorities: Where 789q receives a lawful request from a government body, regulator or law enforcement agency, we will comply with that request to the extent required by law. Where legally permitted, we will attempt to notify affected players.
Data security at 789q is not a compliance exercise — it's a core infrastructure commitment. We use the following technical and organisational measures to protect your personal information:
789q retains personal data for no longer than necessary for the purpose it was collected, and in compliance with applicable legal minimum retention requirements. The table below summarises our standard retention periods.
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration details | Account lifetime + 5 years | Legal / regulatory |
| Identity verification documents | Account lifetime + 5 years | AML compliance |
| Financial transaction records | 7 years from transaction | Financial regulations |
| Gaming activity logs | 5 years | Regulatory / disputes |
| Support communications | 3 years | Dispute resolution |
| Marketing consent records | Until consent withdrawn + 3 years | Proof of consent |
| Cookie / analytical data | Up to 13 months | Platform analytics |
After the applicable retention period expires, personal data is securely deleted or anonymised. Anonymised aggregate data (with no link back to individual players) may be retained indefinitely for platform analytics.
789q uses cookies and similar technologies to keep your session active while you play, remember your preferences and understand how the platform is used. We categorise cookies as follows:
This preference panel is for illustration. Actual cookie consent is managed through your 789q account settings.
You can manage most cookies through your browser settings. Disabling essential cookies will affect your ability to stay logged in and use core features of the 789q platform. Disabling analytics or marketing cookies does not affect your ability to play games or make transactions.
You have the following rights regarding your personal data held by 789q. To exercise any of these rights, contact us at support@789q.world with "Data Rights Request" in the subject line. We aim to respond within 30 days.
789q is strictly for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If we become aware that a minor has registered an account or provided personal data without a guardian's knowledge, we will take immediate steps to delete that data and close the account.
If you are a parent or guardian and believe your child has created a 789q account, please contact us immediately at support@789q.world so we can investigate and act without delay. We take age protection seriously and conduct verification checks specifically to prevent underage participation.
789q primarily operates infrastructure within its licensed jurisdiction. Some of our third-party service providers — particularly cloud infrastructure, KYC verification and fraud screening services — may process data in jurisdictions outside Pakistan.
Where personal data is transferred internationally, 789q ensures appropriate safeguards are in place through contractual terms that require the receiving party to maintain data protection standards equivalent to those described in this policy. We do not transfer personal data to jurisdictions that do not provide adequate data protection without additional contractual safeguards in place.
789q sends the following types of communications to registered players:
Transactional Messages (always sent): Account confirmations, deposit and withdrawal receipts, security alerts such as new device logins or password changes, and identity verification requests. These are essential to operating your account and cannot be opted out of while your account is active.
Promotional Messages (opt-in only): Bonus offers, new game announcements, tournament notifications and reload promotions. These are only sent if you've opted in at registration or subsequently through your account settings. You can withdraw this consent at any time by updating your notification preferences in your 789q account, or by replying STOP to any SMS message from 789q.
We never send promotional messages on behalf of third parties. If you receive a message claiming to be from 789q that contains a link to an unfamiliar website or asks for your login credentials, do not click it — contact our support team immediately.
789q will update this Privacy Policy when our data practices change or when applicable regulations require it. When we make material changes — changes that meaningfully affect how your data is used or your rights as a player — we will notify registered players by email and post a prominent notice on the platform with the effective date of the change.
Minor clarifications or administrative updates may be made without specific notification. The date shown at the top of this policy ("Last updated") always reflects the most recent revision. We encourage you to review the policy periodically. Continued use of 789q after any update is published constitutes your acceptance of the revised policy.
If you have any questions about this Privacy Policy, want to exercise any of your data rights or have a concern about how 789q has handled your personal information, please reach out to our team.
We handle all privacy requests with discretion. You will not be treated any differently as a player as a result of exercising your data rights — your gaming access, bonuses and account standing are not affected by making a privacy request to 789q.
Now you know exactly how 789q handles your personal information — with transparency, minimal collection and strong security. Join hundreds of thousands of Pakistani players who trust 789q with their gaming and their data. Register in under 2 minutes with your mobile number and claim your welcome bonus of up to Rs 10,000.